Privacy Policy

BACKGROUND:

Elkington Brothers Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.elkingtonbrothers.com (“Our Site”) and (subject to the limited exceptions in section 6, below) We do not collect personal data about you unless you contact us (see section 5, below). Any personal data We do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the [Data Protection Act 1998] OR [EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)]; and
“We/Us/Our” means Elkington Brothers Ltd, a limited company registered in England under company number 2512140, whose registered address is 53 Baltimore Road Great Barr Birmingham B42 1DD.

 

  1. Information About Us

2.1              Our Site is owned and operated by Elkington Brothers Ltd, a limited company registered in England under company number, 2512140 whose registered address is 53 Baltimore Road Great Barr Birmingham B42 1DD.

2.2              Our VAT number is GB 110 120461

2.3              Our contact: by email jameskelly@elkingtonbrothers.com, by telephone on 0121 358 2431, or by post at Elkington Brothers Ltd 53 Baltimore Road Great Barr Birmingham B42 1DD

  1. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

  1. Your Rights

4.1              As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1        The right to be informed about Our collection and use of personal data;

4.1.2        The right of access to the personal data we hold about you (see section 8);

4.1.3        The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);

4.1.4        The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);

4.1.5        The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6        The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7        The right to object to Us using your personal data for particular purposes; and

4.1.8        Rights with respect to automated decision making and profiling.

4.2              If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3              For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

  1. What Data Do We Collect?

5.1              If you send us an email, we may collect your name, your email address, and any other information which you choose to give us.

  1. How Do We Use Your Data?

6.1              If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.

6.2              As noted above, We do not generally collect any personal data. If you contact Us and We obtain your personal details from your email, We may use them as follows:

6.2.1        To reply to your email;

6.2.2        To contact you regarding the possibility of future and/or ongoing orders.

6.3              Any and all emails containing your personal data will be retained indefinitely after our professional relationship has terminated.]

6.4              You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.5              We will not share any of your data with any third parties for any purposes.

  1. How and Where Do We Store Your Data?

7.1              We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2              Your data will only be stored in the UK.

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

7.3              Steps We take to secure and protect your data include:

7.3.1        Firewalls/antivirus software/secured premises/passwords

  1. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at jameskelly@elkingtonbrothers.com or using the contact details below in section 9.

  1. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at jameskelly@elkingtonbrothers.com, by telephone on 0121 358 2431, or by post at Elkington Brothers Ltd 53 Baltimore Road Great Barr Birmingham B42 1DD. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

  1. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Cookie Policy

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests;
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form) or where you purchase goods or services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-party cookies

We work with third party suppliers who may also set cookies on our website, for example Google Analytics. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

Description of cookies

The table below provides more information about the cookies we use and why:

Name of cookie Purpose for the cookie
 Google Analytics This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
Session Cookie This a cookie that is erased when you closes the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. The cookie will store information in the form of a session identification that does not personally identify the user.
Secure Cookie This is a cookie which is transmitted over an encrypted HTTP connection. When setting the cookie, the Secure attribute instructs the browser that the cookie should only be returned to the application over encrypted connections.

 

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies